Frequently Asked Questions

No referral is needed. You can book directly with Melbourne Sports Podiatry online or by calling 1300 332 201. If you have a GP referral for a chronic disease management plan (EPC), you may be eligible for Medicare rebates.

Initial consultations are typically 30–45 minutes, allowing time for a thorough assessment and treatment plan. Follow-up appointments are usually 20–30 minutes depending on the treatment required.

Yes, you can book online 24/7 through our Cliniko booking system. Simply choose your preferred clinic location, select a time that suits you, and you are all set.

Please bring your health insurance card (if applicable), any referral letters, recent X-rays or scans, and the shoes you wear most often. Wearing shorts or loose-fitting pants is helpful so we can assess your gait and lower limbs.

Initial consultations start from $135. Follow-up appointments and specific treatments vary in cost. We are transparent about pricing and will always discuss fees before any treatment begins.

Yes, we have HICAPS facilities at all three clinics for on-the-spot private health fund claiming. Most major health funds are accepted including Medibank, Bupa, HCF, NIB, and more.

Medicare rebates are available if you have an Enhanced Primary Care (EPC) plan from your GP. This entitles you to up to 5 allied health visits per calendar year. We can process your Medicare claim on the spot.

Yes, we accept both WorkCover and TAC (Transport Accident Commission) patients. Please bring your claim number and any relevant documentation to your appointment.

We treat a wide range of foot, ankle, and lower limb conditions including plantar fasciitis, achilles tendonitis, shin splints, bunions, ingrown toenails, flat feet, sports injuries, and children's foot problems. Visit our Conditions page for a full list.

Yes, we have extensive experience in paediatric podiatry. We assess and treat conditions such as growing pains, flat feet, in-toeing, out-toeing, knock knees, and bow legs. Children of all ages are welcome.

We treat athletes from all sports including AFL, running, tennis, soccer, basketball, netball, cricket, rugby, dance, gymnastics, martial arts, and more. Our sport-specific knowledge means we understand the unique demands each activity places on your body.

Custom orthotic prices vary depending on the type and materials used. We will discuss all options and costs during your assessment. Prefabricated orthotics are also available as a more affordable alternative when appropriate.

Custom orthotics typically last 2–5 years depending on usage, activity level, and materials. We recommend annual check-ups to ensure they are still providing optimal support and to make any necessary adjustments.

This depends on your condition and biomechanics. During your assessment, we will determine whether custom orthotics are necessary or if a quality prefabricated option would be equally effective. We always recommend the most appropriate solution, not the most expensive one.

We have three clinics across Melbourne: Brighton (110 Bay Street), Richmond (329 Lennox Street), and South Melbourne (3/186 York Street). All clinics are easily accessible by public transport and have nearby parking options.

Our clinics are open Monday to Saturday. Hours vary by location — please check the specific clinic page or call 1300 332 201 for current availability.

Yes, all three clinics have street parking nearby. Brighton and South Melbourne also have nearby paid car parks. Richmond clinic is close to public transport options including trams and trains.